Klarna FAQs

1.WHAT IS INSTALLMENTS WITH KLARNA?

Installments with Klarna is a service that allows you to make purchases now and pay for them over time. To learn more,www.Klarna.com

2.HOW DO I USE INSTALLMENTS WITH KLARNA?

Simply shop online and add items to your shopping bags and checkout as normal. At the checkout, choose Installments with Klarna as your payment method. First-time customers will need to register with Klarna and provide payment details, as usual, returning customers simply log in to make their purchase. It's that easy!

Please note that all items in your shopping bag must be eligible for Installments with Klarna. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.

3.WHERE CAN I USE INSTALLMENTS WITH KLARNA?

Installments with Klarna can only be applied to purchases made on Curvy-faja.com website.

Payment options depend on purchase amount.

4.CAN I USE INSTALLMENTS WITH KLARNA IF I'M AN INTERNATIONAL CUSTOMER?

Klarna is only offered to our customers who have a US billing address, US shipping address, a US credit card, debit card, or bank account, and a US mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Klarna.

5.HOW DOES THE PAYMENT SCHEDULE WORK?

For pay-in-4 payments, generally customers are required to make their down payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method.

For monthly payments, customers may be required to make a down payment at the time of purchase. The remaining payments will be deducted every month from your payment method until all scheduled payments are complete.

For all Klarna payments, you can log in to your Klarna account to view your payment schedule and make a payment before the due date if you choose to do so.

6.WHERE CAN I FIND COMMON QUESTIONS ABOUT PAYMENTS?

Check out the Klarna Payments FAQ.

7.WHEN WILL MY ITEMS BE DELIVERED IF I USE INSTALLMENTS WITH KLARNA?

Klarna orders are delivered pursuant to delivery time frames presented by Curvy-faja after you complete your order online.

8.IS THERE A LIMIT TO HOW MUCH I CAN SPEND ON A SINGLE TRANSACTION?

Yes, transaction value limits apply to purchases made on Curvy-faja.com using installments by Klarna.

9.ARE THERE PRODUCTS THAT ARE NOT ELIGIBLE FOR PURCHASE USING INSTALLMENTS WITH KLARNA?

There are certain items that are restricted from purchase using Klarna.

10.HOW DO I RETURN OR EXCHANGE AN ITEM PURCHASED USING INSTALLMENTS WITH KLARNA?

Subject to Curvy-faja's return and refund policies, if you have changed your mind, you may be able to return your Klarna purchase for a refund. Please check that your return or exchange meets Curvy-faja's Return policy here. Klarna will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Klarna.

If you are fully returning items you purchased using the monthly payments option and a refund is owed, any amounts paid towards the good or service will be refunded; any interest that has already been paid will not be refunded. You may be charged interest for the period of time before your refund is processed.

If you believe there is fault or concern with your Klarna purchase payment, please contact Klarna customer support at 844-KLARNA1 (844-552-7621).

11.WHAT HAPPENS IF I DON'T PAY MY KLARNA INSTALLMENTS ON TIME?

You will be prevented from using Klarna and you may be charged a late fee.

12.WHAT HAPPENS IF I HAVE A PARTIAL REFUND, AND HOW DOES THAT AFFECT MY PAYMENTS?

Klarna will be notified once your refund is processed.

If you purchased using pay-in-4, your payment plan will be automatically adjusted to reflect the new total order value starting with the last payment and working backward. In the case where a refund amount is larger than 25% of the total order, Klarna will eliminate the fourth installment payment and apply the remaining amount to your earlier payments.

If you purchased using monthly payments, interest already paid will not be refunded. Any amounts paid toward the good or service will be adjusted, interest will be recalculated based upon the adjusted amount.

13.DOES KLARNA CHARGE INTEREST?

Pay-in-4 purchases are always interest-free.

Monthly payments may include interest. If your installment loan includes interest, you will be able to see the amount you will owe before completing the purchase.

14.WHERE CAN I FIND OUT MORE ABOUT KLARNA?

If you would like to know more about Klarna, visit the Klarna website www.Klarna.com for a comprehensive list of FAQs, ​Terms of Service, 4 interest-free payments, Monthly Payment Loan Agreement as well as Klarna's Privacy Policy.

If you have any questions about your Klarna account, please contact Klarna directly via a web form found here.